Privacy Policy

1.1.Information that Is Automatically Collected

We use IP addresses, with the help of a business partner, to analyze trends, administer the website, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to Personally Identifiable Information.

1.2.Information that Is Collected by Cookies

A cookie is a piece of data stored on a user's hard drive containing information about that user. By setting a cookie on our website, the user would not have to log in with a password more than once, thereby saving time while on our website. If a user rejects the cookie, they may still use our website. The only drawback to this is that the user will be limited in some areas of our website. Cookies can also enable us to track and target the interests of our users to enhance the experience on our website.

1.3.Information that Is Actively Submitted to Hare Krishna Movement, Dehradun

Registrations and Orders: In order to donate online or order services from this website, a user must create an account and complete a registration process. During the account creation process, a user must provide contact information (such as name and email address) so that we can stay in touch with our users. This information is also used to fulfill order and registration requests.

To donate online or for other service ordered, a user must provide contact information (such as name and shipping address) and financial information (such as a credit card number and its expiration date). This information is used for billing purposes, with the help of our service provider (the bank which is providing us the payment gateway facilities), and to fill users' orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Tell-A-Friend: If a user elects to use our referral service for informing a friend about our website, we ask them for the friend's name and email address. We will automatically send the friend a one-time email inviting them to visit the website. We store this information for the purpose of sending this one-time email. The friend may contact us at http://www.hkmdehradun.org to request the removal of this information from this database.

1.4.Third Party Advertisers on Hare Krishna Movement, Dehradun's Website

Presently, we do not provide any third party advertisement on our website. No third party interference is yet allowed and hence there is no question of collecting any information from third party from our website. In future, if we allow advertisement on this website with authorized permission, we will decide on the collection of private information by third party or use of cookies by third party. The necessary information will be mentioned in this place.

1.5.Information Hare Krishna Movement, Dehradun Obtains from Third Parties

Presently website is not collecting user information from third party. Only in case of Payment Gateway, the bank collects very critical information like Credit card or debit card number, Expiry date, Card holder's name, amount deducted and any other relevant information which is must for online transaction. These information are collected by payment gateway service provider and stored with them. Hare Krishna Movement Dehradun stores only your contact information and amount you donate or pay for various services or products.

The critical information like credit or debit card number, its expiry date, card holder's name, bank name are not at all stored with Hare Krishna Movement Dehradun website — it is stored with the payment gateway service providers. The payment gateway service provider sends the transaction number to Hare Krishna Movement Dehradun website on completion of payment procedure along with status of transaction (success, cancel or error).

a. On Successful transaction of payment: In case of successful transaction, the user will be informed accordingly via email. The amount will be credited in the account of Hare Krishna Movement, Dehradun. If payment is for donation, the user will get an income tax exemption certificate (in India only).

b. On Cancel of transaction of payment: If user cancels the transaction in middle of the process, the details are stored in the database. In case of cancellation, it is possible that server might have already completed the transaction. If the transaction is for donation, cancellation is not possible. For services or purchase of products, users can cancel via their account if the order has not been processed.

"We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time."

Welcome Emails and General Correspondence

We send a welcoming email to verify the user's password and username. This process is designed to prevent e-mail addresses from being used without permission. Established users will occasionally receive information on products, services, special deals, and a newsletter.

Site and Service Updates

We send the user website and service announcement updates. Users are not permitted to unsubscribe from service announcements, which contain important information about the website and/or service.

Surveys & Contests

From time-to-time our website requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user has a choice whether or not to disclose this information.

Demographic Information

We will share aggregated demographic information with our partners. The aggregated demographic information is not linked to any Personally Identifiable Information that can identify any individual person.

Communicating with Our Users

We use Personally Identifiable Information (such as your name, telephone number or email address) to communicate with our users when they have questions, concerns or comments about their accounts or the services that we provide.

Information Shared With Third Parties

We do not share your information with third party except you provide while payment transaction to payment gateway service providers. We use a credit card processing company to bill users for goods and services. We may also provide information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.